For DTC brands, the choice to self-fulfill orders or outsource fulfillment to a 3PL is a critical one. On average, DTC brands research eight to twelve 3PLs before making a decision—a costly and time-consuming process that no one wants to repeat. So why not get it right the first time?
In G2’s 2023 Spring Report, Airhouse was awarded the Best Estimated ROI badge and many more—37 more to be exact. In this article we’ll review why Airhouse has been selected by G2 as the top company for 3PL Software across the following areas:
There are plenty of 3PLs that can get the job done—getting products from fulfillment center to customer—but there are only a few that can provide you with a substantial return on investment. Even fewer can do it quickly.
According to our customers on G2, Airhouse users see a return on investment, on average, in six months—less than half the time it takes to see results from the average 3PL. At Airhouse, we view fulfillment as more than a box to check. We act as an extension of your team to help you reduce the costs associated with being a direct-to-consumer business.
Not only do Airhouse customers get best-in-class fulfillment, but they also benefit from an all-in-one fulfillment platform that’s been rated best in usability.
Your brand has a beautiful, sleek, and easy-to-use website. So shouldn’t your logistics software provide the same intuitive experience?
We sure think so, and so do our customers. Whether you’re tracking orders, managing returns, or coordinating special projects like kitting or virtual bunding, the Airhouse platform’s powerful technology is easy to navigate—and pretty to boot.
While well-designed, easy-to-use tech is important, we’d argue that when it comes to fulfillment—something so complex and ever-changing—a strong support team is just as crucial.
An order can go wrong in a myriad of places. Working with typical 3PLs is an exercise in inefficiency and phone tag—constantly trying to get in touch with someone who can help.
With other 3PLs, customizing operations to meet your brand’s needs will fall to you: custom integrations, order-specific packaging and shipping instructions, cost negotiations, inventory management, and so on. Not with Airhouse. Our onboarding engineers and hybrid support model—using onsite operations teams, dedicated account managers, and high-performing warehouses—is rated #1 in Quality.
Let us manage the complexity so you can remain a lean organization.
With new customer reviews rolling in so frequently, it’s impossible for us to highlight them all, but you can see them for yourself on our G2 page.
We also want to send a thank you to all of our customers who have trusted us as their fulfillment partner and shared their stories with us via G2 reviews. We look forward to onboarding new customers and continuing to support these growing brands with best-in-class fulfillment services!
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