Competitor Comparison

Airhouse vs. ShipBob

Comparing ShipBob and Airhouse? Go with the company that offers the flexibility and custom solutions your growing brand needs.

Top reasons to go with Airhouse vs. ShipBob

Don’t settle for a 3PL that will force your unique brand to fit a mold. Airhouse works with you to find the best, most cost-effective logistics solutions.

We act as an extension of your logistics team.

We understand that you’re not just outsourcing pick-and-pack and storage—you’re trying to take the heavy lifting of fulfillment off your plate. At Airhouse, we assign every customer a dedicated Account Manager who will proactively monitor operations, provide consultative support, and act as your warehouse ambassador.

Our managed warehouse network keeps us flexible.

Most warehouses represent two extremes. They're too rigid, with no tolerance for customization. Or they're too generic, reinventing the wheel every time they try to meet the unique needs of modern brands. Airhouse uses a network of pre-vetted, rigorously tested warehouses to meet a wide array of customer needs without forfeiting speed and efficiency.

Modular services let you build a solution that suits your needs.

Our warehouse network is flexible enough to support any growth strategy. Whether DTC or B2B, domestic or international, you can mix and match our services, warehouses, and support to meet your customers’ demands. 

Our proprietary technology puts you in control.

Your 3PL’s platform is mission control for all things fulfillment—so shouldn’t it be easy to use? Our software, built by Silicon Valley engineers, is central to the Airhouse model because we believe you should be able to control your operations without playing telephone.

Why choose Airhouse vs. ShipBob for your fulfillment?

Customer support

When it comes to something as complex as fulfillment, reliable customer support is critical. ShipBob directs support questions to a ticketing system, so you’ll always have to talk to a new rep. Our customers have a direct line of contact with their Account Manager, so questions are answered by someone who knows your company inside and out.

The benefits of choosing Airhouse vs. ShipBob for reliable customer support:

Dedicated Account Manager
Rigorous warehouse pre-vetting
Inventory protection
Mispick protection
On-site quality control
Transparent, a la carte billing


Flat rates and all-in-one pricing look great on the surface because they’re simple and predictable; but if your logistics have any complexity at all, you’ll be missing out on a huge opportunity to optimize your costs. 

A la carte fulfillment pricing models like Airhouse’s provide better visibility into cost fluctuations from month to month and order to order with itemized invoices. ShipBob’s pricing plans might save you or cost you on a per-order basis—but you won’t be able to tell the difference.

Here are the benefits of our a la carte pricing model at Airhouse vs. ShipBob:

Invoices with line-item detail per order
A la carte packaging and shipping costs
Carrier rate shopping
No onboarding fees
0% shrinkage rate
Risk-free trial period


As your company grows, so will the complexity of your fulfillment operations. You need software that will let you build multiple workflows and monitor operations at scale. At Airhouse, we’ve built a powerful, intuitive platform that gives you total control over your logistics, from setting custom order logic to pausing individual orders.

The benefits of choosing Airhouse vs. ShipBob for powerful technology:

Direct ecommerce integrations and open API
Real-time inventory, order, and returns tracking
Warehouse-provided and managed EDI
Automatic, no-setup multi-warehouse order routing
Carrier-calculated checkout rates
SKU-based custom logic

Warehouse operations

ShipBob will let you set your SOPs…as long as they fit within the warehouse’s status quo. At Airhouse, our managed warehouse network gives us the freedom to build custom solutions that meet your business’ needs, from packaging requirements to shipping preferences. 

Whether DTC or B2B, domestic or international, our modular service offerings let you access the fulfillment capabilities you need, without paying for anything you don’t.

These are the warehouse capabilities you get when you choose Airhouse vs. ShipBob:

Hands-off B2B/wholesale order preparation
Outbound freight coordination
Climate-controlled storage
No product or order weight limit
Custom packaging
Expiration and lot tracking

“ShipBob was frustrating out of the gate as far as service went—they wouldn’t help me with setup like I had hoped, and I feared how the support relationship would look down the line.”

Founder of Common Era

Need more info? We’ve got you covered.

Does ShipBob own its warehouses?

ShipBob owns some of its warehouses, but it subcontracts with many of its locations, both domestic and international.

What ecommerce stores does ShipBob integrate with?

ShipBob boasts dozens of integrations across ecommerce stores and other ecommerce software, but not all of those integrations are direct—some are only available using API or middleware.

Is ShipBob good for wholesale fulfillment?

ShipBob offers wholesale fulfillment to a list of pre-approved retailers. Merchants have to provide their own EDI software, and must use SPS Commerce. ShipBob will arrange freight upon request, but will not provide the merchant with a cost estimate prior to shipment.

Can ShipBob support SKU-based rules?

No, ShipBob cannot support SKU-based rules. That means you can’t instruct ShipBob warehouses to add inserts or additional items based on the items they purchased.

Ready to try something different?

Talk to one of our fulfillment experts to learn how Airhouse can help your business.